Privacy Notice
This Privacy Notice describes how MAD5 Fitness LLC, DBA The Maddison Fitness Facility (collectively referred to as “The Maddison Fitness Facility,” “TMF,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information. It also explains your rights and choices with respect to your personal information.
Information We Collect
The information we collect from you depends on how you use our Site, App, and Services. It may include:
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Personal Information: Name, email address, phone number, mailing address, account credentials, and payment details.
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Health and Fitness Data: Work out details, fitness goals, and preferences.
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Device and Usage Information: IP address, device type, and browsing behavior.
How We Use Your Information
We use your information, including personal information, for purposes such as:
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Service Delivery: Providing our services, responding to inquiries, fulfilling orders, and supporting customer service.
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Marketing: Sending news, newsletters, offers, promotions, and updates about products, services, and workout sessions, in compliance with applicable laws.
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Program Administration: Managing membership reward programs, surveys, and market research.
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Legal and Business Operations: Authenticating identity, maintaining records, ensuring compliance, safeguarding business interests, and managing business transfers.
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Safety and Compliance: Investigating, preventing, and taking action against illegal activities, suspected fraud, safety threats, and policy violations.
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Other Purposes: Any additional uses disclosed to you at the time your information is collected.
Choices About How We Use and Disclose Your Information
You have the following choices regarding your information:
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Promotional Communications: You may opt out by following the instructions in emails or replying "STOP" to promotional texts. Note that opting out does not affect necessary service-related communications.
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Push Notifications: Adjust settings in the App or your device to enable or disable notifications.
How We Share Your Information
We may share your information in these ways:
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Workout Sessions and Challenges: Sharing your name and workout information with challenge participants or on your social media (if opted-in).
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Health-Focused Apps and Websites: With your consent, sharing health data with unaffiliated apps, governed by their privacy policies.
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Service Providers: Disclosing data to vendors and service providers, such as Gymdesk, for operational support.
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Business Transfers: Sharing information during mergers, acquisitions, or asset transfers.
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Legal Obligations: Complying with legal processes, court orders, or subpoenas.
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Protection: Investigating fraud, safety threats, or policy violations.
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Aggregate and De-Identified Data: Sharing anonymized data for research or marketing purposes.
Children Under the Age of 18
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information.
How We Protect Your Information
We have implemented measures to secure your personal information, including:
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Secure servers and firewalls.
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SSL encryption for payment transactions.
Your Responsibilities:
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Keep passwords confidential.
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Avoid sharing information in public forums.
Despite these measures, no system is completely secure, and we cannot guarantee absolute protection of your information during transmission.
Privacy Policy Updates
This Privacy Policy is current and may be updated periodically. Changes will be posted on our Site, and we will notify you of material changes in advance when applicable.
Contact Us
If you have questions about this Privacy Policy, contact us at:
Email: stayfit@mad5fitness.com
Mailing Address:
The Maddison Fitness Facility
2122 Platt Springs Rd., Suite B
West Columbia, SC 29169
Attention: Privacy Team
Terms and Conditions
Welcome to MAD5 Fitness LLC, DBA The Maddison Fitness Facility (“The Maddison Fitness Facility,” “TMF,” “we,” “us,” or “our”). These Terms and Conditions govern your use of our facilities, services, and website (the “Services”). By accessing or using the Services, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you do not agree, you must discontinue use immediately.
Collection of Visitor Information
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Any information collected through our website or related platforms is governed by our Privacy Policy, which outlines how we collect, store, use, and protect your data.
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When registering for certain services, users may be required to provide specific personal information (e.g., name, email address, payment details).
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By using the site, you consent to the collection and use of this information as described in our Privacy Policy.
Membership Terms
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Membership is subject to approval and compliance with MAD5 Fitness LLC, DBA The Maddison Fitness Facility policies.
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Members must be 18 years or older. Minors may join with explicit guardian consent where legally permitted.
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Membership fees and benefits may vary depending on the package selected and are subject to change with prior notice.
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Failure to comply with the terms of membership may result in suspension or termination of privileges.
Facility Rules and Prohibited Activities
All members and visitors are required to adhere to TMF's rules for the safety and enjoyment of everyone. Prohibited activities include:
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Damaging, tampering with, or misusing gym equipment.
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Engaging in unsafe, disruptive, or inappropriate behavior.
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Posting or transmitting offensive, defamatory, or harmful content in connection with TMF services or facilities.
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Using the facility for unauthorized commercial purposes or solicitation.
Copyright and Intellectual Property Copyright
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All content, software, and technology used by MAD5 Fitness LLC, DBA The Maddison Fitness Facility are the property of TMF or its licensors and are protected by copyright laws.
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Users are granted permission to view and use the content for personal, non-commercial purposes only. Reproduction or distribution without authorization is strictly prohibited.
Trademarks
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TMF trademarks, logos, and branding may not be used without prior written consent. Unauthorized use will be subject to legal action.
Liability Waiver
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By using TMF’s services, you voluntarily assume all risks of personal injury, property loss, or damages.
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TMF shall not be liable for injuries, damages, or losses unless caused by gross negligence or intentional misconduct.
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Members are encouraged to consult with a physician before beginning any fitness program.
Payments, Cancellations, and Refunds Payments
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You authorize MAD5 Fitness LLC, DBA The Maddison Fitness Facility and any payment processing provider engaged by TMF to charge your credit card or process payment through any other means for services or products purchased.
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You represent and warrant that you are the authorized user of the payment method used and are responsible for all transactions made under your name.
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Payments made to TMF are non-refundable unless specified in the membership agreement.
Cancellation Policy
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Memberships may be canceled with prior written notice in accordance with the terms outlined in the membership agreement.
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Refunds, if applicable, will be processed per the stated cancellation terms.
Dispute Resolution Arbitration Clause
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All disputes, claims, or controversies related to these terms will be resolved through binding arbitration under the rules of the American Arbitration Association.
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Arbitration will occur in South Carolina, and each party will bear its costs unless otherwise awarded by the arbitrator.
Class Action Waiver
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Members agree to resolve disputes on an individual basis and waive the right to participate in class actions.
Small Claims Exception
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Claims qualifying for small claims court may be pursued in South Carolina small claims court.
Continued Operation, Accessibility, and Maintenance
MAD5 Fitness LLC, DBA The Maddison Fitness Facility reserves the right to modify, suspend, or terminate the operation of its website or services at any time, with or without prior notice. TMF also reserves the right to refuse service to any individual at any time, with or without cause.
Your Account
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If you register for an account on our website, you are responsible for maintaining the confidentiality of your username and password.
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You agree to accept full responsibility for all activities that occur under your account.
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TMF reserves the right, without notice, to restrict access, terminate accounts, or edit or remove content at its discretion.
Data Use for Employees, Trainers, and Contractors
This section applies only to employees, trainers, or contractors with access to Member Data:
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Access to Member Data is granted solely for assisting members in their use of TMF’s services.
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You must take reasonable steps to prevent unauthorized access or exposure of Member Data.
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Unauthorized disclosure of Member Data is strictly prohibited and may result in legal action.
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If Member Data is exposed or disclosed without proper authority, you may be held liable for losses incurred by TMF or affected members due to your negligence or intentional acts.
Disclaimers and Limitation of Liability Disclaimer of Warranties
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MAD5 Fitness LLC, DBA The Maddison Fitness Facility provides all services, facilities, and website content "as is," without any warranties, whether express or implied.
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TMF does not guarantee error-free, uninterrupted, or secure access to its website or services.
Limitation of Liability
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Under no circumstances whatsoever shall MAD5 Fitness LLC, DBA The Maddison Fitness Facility’s aggregate liability resulting from or relating to your use of the facilities, services, or website exceed Five Dollars ($5.00).
Indemnification
You agree to indemnify, defend, and hold MAD5 Fitness LLC, DBA The Maddison Fitness Facility, its successors, and assigns harmless from and against any and all third-party claims, demands, losses, costs, expenses, obligations, liabilities, damages, recoveries, and deficiencies, including interest, penalties, and reasonable attorneys’ fees incurred by TMF which arise from or relate to:
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Your use of the website, facilities, or services;
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Your failure to perform any obligations under these Terms and Conditions; or
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Your breach of any representations or warranties set forth in these Terms and Conditions.
Links to Other Websites
The website may contain links to third-party websites. Additionally, other websites may contain links to TMF’s website. MAD5 Fitness LLC, DBA The Maddison Fitness Facility does not review, monitor, or endorse these external websites, nor is TMF responsible for the content, policies, or practices of any third-party websites.
Any link established by TMF does not create a relationship between TMF and the operators of the linked websites. TMF disclaims all liability for your use of any linked website, and you agree to release TMF from any claims arising from or related to your use of such websites.
Please note that any use of websites owned and/or operated by MAD5 Fitness LLC may be subject to additional terms and conditions, as well as a separate privacy policy, specific to those websites.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the State of South Carolina, without regard to conflict of law principles.
Contact Information
For questions or concerns, contact us:
Email: stayfit@mad5fitness.com
Address: The Maddison Fitness Facility
2122 Platt Springs Rd., Suite B
West Columbia, SC 29169
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